Penny Cook

Production Partner / Loan Officer | NMLS# 70951 | Matthews, NC. | 704-791-3597

Whether you’re looking to buy, build or refinance your home, our experienced mortgage professionals are here to help. Here at Novus Custom Mortgage Group, we offer a variety of loan options that can help you achieve homeownership with the speed and service you deserve. Plus, our mortgage professionals are dedicated to finding the right loan with great rates, terms and costs to meet your specific needs.

Financing a home is one of the biggest commitments you will ever make – let us help guide you throughout the entire loan process from application to closing and beyond. We look forward to putting our mortgage service to work for you!

WHAT MY CUSTOMERS ARE SAYING...

Experience a process that is designed for you. With glowing reviews like these, come see why Custom Mortgage Group is the number one choice for your next home refinance or home purchase.

Jennifer D.

Penny was very responsive to any inquiries that we had throughout the process. We felt as though it was a seamless experience and appreciate that all documentation that was required was requested early on and in an organized manner. Thank you!

Julia Z.

Penny went ABOVE and beyond to help us make the best choices with our money. She was creative with solutions and genuinely had our best interest at heart. No one else we talked with even compared to the level of service and personalized plans she gave us!

Scott A.

The process was completed promptly and we were able to get into our home in a timely manner!

William D.

Very informative, on top of all the paperwork explained everything in detail no matter if was in the evening or the weekend

Kim G.

The time and effort that penny and her team put in to help us get our mortgage approved!!!!!

Bryan D.

Penny was very pleasant and prompt. She was kind and professional and I knew she cared about my family on a personal level because of the way she performed on her job.

Not sure if you are ready to get Pre-Approved?

No problem, we are here to help! I would love to chat with you and answer questions you have and figure out what options are best for you! The best way to do that is to click below on Get Started button, and I will schedule a time to go over the many options that would fit your needs! So, if you are looking to purchase a new home, refinance an existing home, or look at your options to buy an investment property, I am here for you!

Get Started

*Pre-approval is based on a preliminary review of credit information provided to Custom Mortgage Group Independent Mortgage Corporation, which has not been reviewed by underwriting. If you have submitted verifying documentation, you have done so voluntarily. Final loan approval is subject to a full underwriting review of support documentation including, but not limited to, applicants’ creditworthiness, assets, income information, and a satisfactory appraisal.