Travis Nicolaysen

Loan Officer | NMLS# 1782820 | Matthews, NC. | 704-728-4548

Hey, I’m Travis Nicolaysen.

If you’re here, you’re thinking about buying a home, refinancing, or simply trying to figure out what’s possible, I’m glad you found me.

And before we talk about mortgages, you should probably know a little about the person you’d be trusting with one of the biggest financial decisions of your life.

I’m a Dad first.

My son, Austin, is 14½ and heading into his freshman year of high school. My daughter, Alayna, is 11 and starting middle school. Somehow, they keep growing up faster every year, and I’m doing my best to soak it all in.

When I’m not working with clients, you’ll usually find me spending time with my kids at the lake or pool, playing in my golf league, traveling, or trying to figure out how I can become a little better—both personally and for the people I serve.

Why Mortgages?

I’ve been in the mortgage business since 2009, and after all these years, my favorite part has never really been the mortgage.

It’s the people behind it.

Everyone has a story.

Maybe you’re buying your first home and have no idea where to start.

Maybe you’ve owned before, but life looks completely different this time around.

Maybe your credit isn’t where you want it to be.

Maybe you’re worried you don’t have enough money for a down payment or closing costs.

Maybe you’ve convinced yourself that renting is your only option.

Or maybe you’re doing well financially and simply want someone you trust to help you make a smart decision.

Whatever brought you here, don’t disqualify yourself before we have a conversation.

I’ve worked with enough families and heard enough stories to know that what someone thinks is possible and what is actually possible can be two very different things.

Sometimes the answer is, “Yes, you can buy now.”

Sometimes it’s, “Not quite yet, but here’s exactly what we need to do.”

And sometimes buying isn’t the best move at all.

I’m comfortable telling you any of those things.

Because my job isn’t to convince you to get a mortgage.

My job is to help you make a decision you’ll still feel good about years from now.

What can you expect from me?

You’ll get communication.

You’ll understand what’s happening and why.

You’ll have someone who takes your questions seriously—even the ones you think you “should already know.”

And you’ll have someone who genuinely cares about getting you to the closing table the right way, not just getting another loan closed.

If you Google my name, you’ll find 5-star reviews from people I’ve had the privilege of helping. I’m incredibly proud of that.

But I’m still just Travis.

I’m a Dad of two kids who are growing up way too quickly. Life isn't easy and it throws me a curve ball every day. I’ve had great seasons in life and difficult ones. I understand that life doesn’t always fit neatly into a mortgage application.

That perspective matters to me.

Your income, credit score, and bank statements tell me the numbers. They don’t tell me your story.

That part comes from a conversation.

So, if homeownership has been sitting somewhere in the back of your mind—even if you’re six months, a year, or several years away—I’d love to hear where you’re at.

You don’t need perfect credit.

You don’t need to know all the answers.

And you definitely don’t need to know whether you’re “ready” before reaching out.

That’s what the conversation is for.

Click the link and let’s talk.

No pressure. No judgment. Just an honest conversation about where you are, where you want to go, and whether I can help you get there.

Your story comes first. The Mortgage comes second.

— Travis



WHAT MY CUSTOMERS ARE SAYING...

Experience a process that is designed for you. With glowing reviews like these, come see why Custom Mortgage Group is the number one choice for your next home refinance or home purchase.

Darren K.

Google Reviews

I felt like Travis wanted my business. I know all lenders do but he put forth the most effort, his enthusiasm on the phone, I just felt like he was willing to do whatever to get the job done and I liked that. He was very nice, helpful, and just great to work with.

David C.

Google Reviews

Travis was easy to reach and happy to help explain where we were in the refinance steps throughout the entire process. He was happy to help in any way that he could, even making it known that the initial quote was without any commitment needed. It was evident that he wanted to help us get the best deal and the right deal for us! Right up until closing, he was doing in our corner doing all that he could to help move everything along smoothly.

Rebecca Z.

Google Reviews

Travis provided outstanding customer service from our first conversation through the closing date! He went above and beyond to make sure every question was answered and kept me informed every step of the way. I still can’t believe how simple and easy Travis made the whole process for me! His diligence, professionalism, and follow through made the entire experience exceptional. Thank you for everything, Travis!!

Melissa L.

Google Reviews

Travis was absolutely amazing! He was so supportive and encouraging throughout this whole process. He kept me updated and informed. He was always available if I had any questions and was eager to help in anyway. He truly made me feel at ease during a stressful time. I would recommend Travis to any of my family and friends.

Stephen K.

Google Reviews

Travis treated us as family. He made the whole process easy, understandable, and fun.

Rita H.

Google Reviews

Outstanding; goes way beyond Great !). Our experience has “renewed “ Confidence and Trust in the business world 😊. Travis went past “Go!” While remaining professional and pleasant during this process.! Customer Service- ? My husband and I decided GREAT CUSTOMER SERVICE has been refreshed as well ! We are Older and I struggled with EMAILS! No problem at all because Travis walked me through; NO pressure was added to Our experience; Travis helped several family members,along W our Neighbors!

Joshua H.

Google Reviews

Travis made the experience very easy for me and my family. Handled himself very professional and took his time when he explained things to us every step of the way.

John S.

Google Reviews

Very pleasant experience. Quick replies and all around seamless process.

Lindsey

Google Reviews

Travis was fantastic through my loan process! He was available nearly all times of the day and his communication was top notch. He couldn’t have made the experience easier/better.

Randall P.

Google Reviews

Travis went above and beyond to make sure we understood the financial process of buying a home. He was always responsive whenever we had questions.

Kendra M.

Google Reviews

Travis and his whole Novus team was wonderful to work with! From the beginning Travis was very friendly and super helpful. He was always available to answer any and all questions that we had, responding to calls and texts right away. He kept us up to date on everything going on with our home loan, and we never had to second guess where we were in the process. As first time homebuyers, we are so thankful that we had the smoothest home buying process thanks to Travis and his team. I would recommend Travis and Novus Mortgage to anyone looking to purchase or refinance their home. They are the best!!

Not sure if you are ready to get Pre-Approved?

No problem, we are here to help! I would love to chat with you and answer questions you have and figure out what options are best for you! The best way to do that is to click below on Get Started button, and I will schedule a time to go over the many options that would fit your needs! So, if you are looking to purchase a new home, refinance an existing home, or look at your options to buy an investment property, I am here for you!

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